RETAIL TECH DEPLOYMENT – WHAT YOU NEED?
Businesses are constantly looking for new and inventive technologies to streamline their operations. Customer experience drives sales and the retail space needs not just innovation in emerging technologies, but its deployment too. New technology dispositions can damage customer experience as they get in the way of regular operations. Physical installations have to be manoeuvred, as employees struggle to learn the new software. OVERSEE believes that retail tech deployment should be seamless, quick and cause minimal interference. Here are some things you need to do to ensure smooth implementation. IT'S ALL ABOUT THE TIMING. You must determine the right timing for your retail technology deployment to minimise customer experience interruption. Identify a time window where they are least likely to notice the disturbance. Avoid important transitions during peak hours. Choose times where capacities are lower than usual. Consider internal accounting needs, volumes and IT schedules especi