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  Businesses are constantly looking for new and inventive technologies to streamline their operations. Customer experience drives sales and the retail space needs not just innovation in emerging technologies, but its deployment too. New technology dispositions can damage customer experience as they get in the way of regular operations. Physical installations have to be manoeuvred, as employees struggle to learn the new software. OVERSEE believes that retail tech deployment should be seamless, quick and cause minimal interference. Here are some things you need to do to ensure smooth implementation. IT'S ALL ABOUT THE TIMING. You must determine the right timing for your retail technology deployment to minimise customer experience interruption. Identify a time window where they are least likely to notice the disturbance. Avoid important transitions during peak hours. Choose times where capacities are lower than usual. Consider internal accounting needs, volumes and IT schedules especi...

  One of the biggest decisions of your business is determining the right price for your product. The pricing has to be competitive and at the same time, high enough to turn a reasonable profit. Achieving the right balance between these two can be really hard. Calculating your markup and margin are highly essential in such cases where the two numbers are used to estimate the sale price and cost of the goods. While these two seem similar, there are some important differences between the two. Markup is the amount that you charge above the cost of goods. Margin is the difference between the cost of goods and the sales price. Even if the distinction is subtle, it is rather important, particularly where formulas are necessary to make crucial business decisions. Calculating Markup vs. Margin can be challenging, but the formulas are relatively simple. It means you can apply these to your pricing strategy once you know how to use them. HERE IS A SIMPLE EXAMPLE: The cost price of a product i...

  HOW WILL YOU COMBAT PEAK TIME RUSH? Restaurants are fast gearing up for full operations even while the mask mandate has not yet been lifted. With more and more people getting vaccinated, everyone is getting closer to resuming their pre-pandemic lifestyles. Even then, handling full-blown restaurant operations has its own risks. Welcome all your customers back and provide them with brand new experiences with a POS system. Oversee POS resolves all your issues with a well-organised system that offers a range of solutions, from contactless solutions to diving right into your orders at the kitchen level. CONTACTLESS A full capacity restaurant means a whole lot of orders and a swarm of people who are now getting the chance to come out of their houses and enjoy varied dishes. This also requires detailed planning and a coherent system where orders are taken and conveyed efficiently, inventories restocked, and food delivered to its right destination or table. Redefine your restaurant busin...

  Unlike retail stores, thrift stores work differently. For the most part, they need to track inventory, especially since most of their goods comes from donations. Operating as a not-for-profit or as charitable institutions, these shops must tag unique items, the moment they are received and account for the inventory present in the store. It is these distinctive factors that make it important to get a customised   POS system,   especially for thrift stores. EASE OF USE Thrift store employees are always hard-pressed for time. Therefore, they need systems that are easy to use and operate, without having to navigate across complex modules. The POS should also be enabled on the tablet, smartphone, or cash register so that there are no issues with accessibility. LABELLING SYSTEMS With countless items donated daily, employees cannot calculate each of them by hand.  OVERSEE POS  allows you to tag your inventory with only a simple data entry requirement, which is also a...

  Retailers everywhere are haunted by shrinkage. With theft and cash register errors being two of the main concerns, retailers constantly face the challenge of keeping their inventory up to date. Get an all-in-one POS or  Point of Sale System  with inbuilt inventory tracking and security features that perform accurate reporting, reconciliation, and analysis to push losses due to inventory shrinkage on a downward trend. PREVENTING THEFT AND FRAUD A bane in brick-and-mortar stores, inventory shrinkage is primarily attributed to theft and fraud. Most of these scams happen at the cash register levels, at the time of customer service, and in the warehouse. These could be in the form of fake sales, return goods fraud and purchase swindles. Minimise or even eliminate all these errors with OVERSEE POS systems About 38% of bulk inventory shrinkage is shoplifting, while employee theft is around 34.5% (data from the National Retail Security Survey – 2015). Another piece of data in t...

  With the ever-changing needs of the customer, personalised experiences are becoming highly imperative. This is also a big challenge to the hotel and hospitality industries today. Businesses must now adopt platforms that enable and accelerate evolution while also keeping pace with guests’ requirements. Oversee’s Point of Sale  Platform is innovative and helps providers create newer customer experiences and simultaneously increase operational efficiency. A centralised menu system manages online, offline and mobile ordering and simplifies all integrations using the latest in technology. Get real-time updates across multiple locations from anywhere on a single enterprise system. Administrators can also monitor the experience delivered at each location during a guest service. Overall, the global configuration allows the team to focus on patron experiences and create the best possible experiences for them. Local systems’ management is eliminated, giving stakeholders more time and ...

As the pandemic continues to disastrously impact sales, businesses are rapidly adapting to changing market situations to keep up with their sales. In order to succeed, businesses must shift to online experiential retail, more than ever. Improve your online sales processes, get a digital store, and move your focus to usage activities. Your  retail business  can adapt to the changing times in various ways. STRATEGISE If you’ve never been a part of large-scale product changes before, then retail adaptation can seem overwhelming. You can begin with the question – “What do customers want from the retailer during a pandemic?” Put yourself in the consumers’ shoes and think like them. Shift your business offerings to fit into these fast-changing times. SPECIALISED DEALS Create short-term value that transforms into a long-term customer relationship. Offer loyalty points at increased rates and boost your sales without discounting your products. This way, you can actually encourage repea...